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Services For State Government and Citizens

Research Assistance

Ask a Librarian

If you have questions about the library, librarians are happy to help you. You can Ask a Librarian by visiting in person or phoning the reference desk for personal assistance. You may also contact us by instant message chat through our website. Look for the “Ask Us” logo. Our newest service is “Text a Librarian.” Text your questions to (304) 924-2058.

Borrowing and Renewing

At the State Library Services Library, the loan period for most material is 28-days. Materials may be renewed online through the online catalog, by telephone, or in-person.

Interlibrary Loan (ILLiad)

The Library Commission State Library Services Library handles interlibrary loan requests for state employees only. Citizens are asked to visit their local public library for this service. Use the library locator map to find the closest public library. State Library Services has reciprocal agreements with many other libraries. To request items from other libraries, use ILLiad. This service can be used for book and articles requests. Books are usually received in 4-7 days and articles, delivered electronically to the users’ ILLiad account, usually take 1-5 days.

Courier Delivery

State employees on the state Capitol Complex may may request items delivered to their offices. Use the courier delivery form form to request these items.

Library Cards

Anyone in the state can get a library card with the Library Commission by completing the form or emailing your name, address, and phone number to wvlcref@wv.gov. You will receive your card in 4 to 7 business days by mail.

Research Tools

eJournals, eBooks, and Databases

The State Library Services Library provides access to print and electronic journals and a growing collection of e-books. E-journals and ebooks are listed in the online catalog and also in a searchable web page which provides live links to the online content. More 30 research databases, covering all subject disciplines, are available from the web site.

Access to E-Resources

E-journals, eBooks, and databases are available via the library web site from any location. You will be prompted to enter your Library Commission library card number to access the resources.

Online Library Catalog

The online library catalog provides information about e-journals, e-books, print books, print journals, microform, government documents, and other types of research materials owned by the library.


Library Instruction

Specialized sessions on how the library can assist in research is available for agencies or departments. Library instruction sessions are usually held in our training room and cover the library catalog, research databases, and web resources. Sessions can be tailored to the needs of each agency or department. Librarians are also available to visit your site for a guest session or to develop an online research guide (LibGuide) for your needs. Contact References Services to make arrangements.

Research Guides

Librarians have developed a collection of online research guides that focus on particular subject areas. The guides help researchers of all ages find academic sources for papers and projects. For a complete list, visit the Research Guides site. Contact Reference Services to request a new guide.

Suggesting New Books

Click here to suggest a book purchase.

Research Consultations

State Library Services Librarians offer individualized assistance by appointment.

Facilities and Equipment

Computers and Internet

Desktop computers, with high speed internet, are available for your use. The computers include Microsoft Office for word processing, spreadsheets, and database creation. Use your Library Commission library card and password to logon to library computers.


WiFi is available in the State Library Services Library for those who want to use their own laptop computers, tablets, or other personal computing device. Ask at the Reference Desk for a username and password to access the WiFi.

Printing and Copying

Computer prints are free but limited to 25-pages per day. Additional printing is considered on a case-by-case basis. Photocopies are free.


Location and Contact Information

​There are several ways to contact State Library Services with questions, including:
  • Phone: (304) 558-2045
  • Email: wvlcref@wv.gov
  • Text:  (304) 924-2058
  • Twitter: @wvlc
  • Ask Us service by clicking on the button on the right
West Virginia Library Commission
1900 Kanawha Blvd. E.
Culture Center, Building 9
Charleston, WV 25305

Phone: (304) 558-2045
Email: wvlcref@wv.gov
Hours: Monday-Friday 8:30a to 5:00p




In-State Toll Free: 1-800-642-9021

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