Website Policies

Accessibility Statement

The West Virginia Library Commission (WVLC) is committed to making its website accessible to all users. WVLC will make all reasonable efforts to accommodate website customers using enabling software or assistive devices. WVLC welcomes comments on how to improve the site's accessibility for users with disabilities.

To meet this commitment, WVLC complies with the requirements of Section 508 of the Rehabilitation Act of 1973, as amended. Section 508 establishes guidelines for developing and maintaining accessible information technology. Section 508 was enacted to eliminate barriers in information technology, to make available new opportunities for people with disabilities, and to encourage development of technologies that help achieve these goals. To ensure that WVLC meets or exceeds the requirements of Section 508, WVLC continually reviews this site and modifies its pages to remove accessibility barriers for people with disabilities.

The WVLC website contains documents in Adobe Acrobat PDF (Portable Document Format) format. A free Adobe Acrobat Reader is available for download. At times, screen-reading devices cannot read PDF files. When this happens, please inform us and we will provide the information to you in another format.

Customers using assistive technology, such as Braille readers or screen readers, who encounter difficulties accessing the WVLC website should email WVLC. Please indicate the nature of the accessibility problem, the preferred format for receipt of the material, the web address of the requested material, and personal contact information.

Privacy Statement

In accordance with the policies of the State of West Virginia, the West Virginia Library Commission (WVLC) does not capture personal information about visitors without their permission. We collect only the minimum amount of information needed to meet the purposes for which the website was created.

All information collected by this website will be regarded as "written communication" and subject to the confidentiality and public disclosure provisions of the West Virginia Code Chapter 29B.

Visitors to this Website. We may collect some or all of the following information about visitors who view or download information from our website: 

Information Definition
Date Date the visit occurred.
Time Time the visit occurred.
Client IP Unique Internet Protocol (IP) address of the website visitor. The IP address recorded is normally that of the visitor's Internet service provider, e.g., if the visitor connects from an America Online account.
Server IP Unique Internet Protocol (IP) address of the State of West Virginia web server accessed.
HTTP Status Hyper Text Transfer Protocol (HTTP) error code. E.g., "404 Requested Page Not Found."
HTTP Request URL Identifies the web page or file requested by the website visitor.
Bytes Sent Amount of data sent from the web server to website visitor during that connection.
Bytes Received Amount of data sent from website visitor to the web server.
User Agent Type of web browser or other client software that made request to the web server.
Referrer Uniform Resource Locator (URL) that referred to the requested file.
Protocol Version Version of HTTP used by the visitor's web browser software.

The information we collect is used to improve the content of our web services and help us understand how people are using our services. We analyze our website logs to continually improve the value of the materials available on our site. The information in our website logs is not personally identifiable, and we make no attempt to link it with the individuals that browse our website. Some of this statistical information , such as a running count of the number of visitors, may be displayed on the website or shared with other state agencies to aid in the provision of better service to the public. 

Personally Identifiable Information. Personally identifiable information is information about a person that is readily identifiable to that specific individual. It includes, for example, an individual's name, street address, e-mail address, or phone number. Personally identifiable information will not be collected unless you voluntarily send an email message, fill out and send an online form, or fill out personal information and send in a survey. Your choice not to participate in these activities will not impair your ability to access certain information or obtain a service from this website (though you may not be able to complete the transaction or service online). Unless specifically protected under state law, any information provided may be inspected by the public or disclosed in a legal proceeding. 

Cookies. In order to better serve you, we use cookies for certain types of online transactions. Cookies are small text files that a web server may ask your web browser to store and send back to the web server when needed. Cookies may be used to store a transaction identifier or other information a user may provide. We do not use cookies in order to track your visit to our website.

Email Messages. E-mail messages sent to the West Virginia Library Commission will be treated as "written communication." They may be subject to public inspection or legal disclosure and may be saved for a period of time before they are destroyed. Email or other information requests sent to the WVLC website may be maintained in order to respond to the request, forward that request to the appropriate department, or to provide the web designer with valuable customer feedback to assist in improving the site. Email addresses obtained as a result of a request to the WVLC site will not be sold or given to private companies for marketing purposes. 

Electronic Forms. Any information provided by a visitor at the request of WVLC, such as the completion and electronic form, will be considered to be voluntarily provided by the visitor and will be treated in the same manner as information provided in written form or in person during a visit to the agency. Information provided may be subject to public inspection and legal disclosure and may be saved for a period of time before it is destroyed. It may be shared with another state agency for appropriate action. 

Surveys. Surveys will be used for the purpose stated. If personally identifiable information is collected it may be subject to public inspection and legal disclosure and may be saved for a period of time before it is destroyed. 

Children’s Online Privacy Protection Act. Children under the age of 13 are not eligible to use services that require submission of personal information and should not submit any personal information to us. This includes submitting personal information to the website as part of a user profile or personalization profile. If you are a child under the age of 13, you can use these services only if used together with your parents or guardians. Seek guidance from your parents or guardians if you are under the age of 13.

For More Information

If you have questions about this privacy policy, please contact WVLC. 

In-State Toll Free: 1-800-642-9021

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